Mumbai Dabbawalas, as most of us know run the best managed supply-chain business without any major tech help. They make just one error in every 1.6 crore transactions. That gives them a Six Sigma performance tag of 99.999999 %. Now, they have gone 2 steps ahead with technology. U can order your dabba ONLINE on the Dabbawala website.
U can even book your Dabba through your cell phone by sending an SMS to 3636. This is how it is done: Send your name and home and office addresses to the short-code number. Suppose you are Satish and you live in Bandra, you can send message like this to 3636: “Dabba Satish Meghdoot 504 Linking Road Bandra Atlanta 2nd floor Nariman Point.”
Ain't this cool?? Wish the dabbawala association gives me a share of their profit for this publicity...LOL.
2 comments:
Good one Vinayak
Good one Vinayak
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